frequently asked questions

What services do you offer?

We help New Zealand small businesses with annual accounts, tax returns, GST, payroll, Xero support, and business planning. Our job is to make your numbers simple, clear, and confidence-boosting — not stressful.

Do you work with businesses outside cANTERBURY?

Yes! We work with clients all over Aotearoa, and even overseas clients with New Zealand tax obligations. We love to support local business by meeting for a coffee, and if possible, we really love seeing where you do business.

Kanohi to kanohi is great, but the realities of life mean sometimes online meetings are easier, so we’re happy to meet you there too.

If you’re local, our office has a great coffee machine.

Umm, how do I say her name?

Fair enough, it is a tricky one. Try Zaa-ree-nuh

The T and the S make a Z sound, it’s Russian. Tsarina’s dad named her, and she’s grateful for the beautiful name, but she does spend a lot of time spelling it.

How much does it cost to work with you?

We use clear, fixed-fee packages based on your business size and needs — no hourly surprises. If you’re unsure which package suits you best, we’ll walk you through the options during your free discovery call.

Can you help me with my GST returns?

Absolutely, GST is our jam baby. Whether you need one-off GST support or fully managed GST filing, we’ll make sure your returns are accurate and lodged on time with IRD.

Do you work with Xero?

Yes — we’re Xero experts. We can help with Xero setup, clean-ups, monthly bookkeeping, or making sure your software is working for you (not the other way around).

What information will I need to provide for my end-of-year accounts?

It really depends on your business, usually bank statements, loan statements, invoices, payroll records, mileage, and asset details, as well as your hopes and dreams so we can make sure you’re heading in the right direction. Don’t worry — we’ll give you a simple checklist so you know exactly what’s needed.

Can you help me understand what I can claim as business expenses?

Yes, definitely. We’ll explain what’s deductible in plain English and help you claim everything you’re entitled to under NZ tax rules — without crossing any IRD boundaries.

Do you offer tax planning and advice?

We sure do. We look ahead with you — helping you plan for tax bills, avoid surprises, and structure things in the smartest way so you’re paying the right amount (not more).

What’s the best way to book an appointment?

You can book online, give us a call, or send a message. We offer both in-person and online appointments, so choose whatever works best for you.

Why should I choose you over other accounting firms?

Most accountants hand you a map and wish you luck. We walk the track with you. We explain things clearly, guide your decisions, and help you grow a business and lifestyle you love — with less stress and more confidence.